All reservations are charged in full at the time of booking. Once purchased, bookings are nonrefundable. Most weather is not a deterrent when it comes to hiking. We sometimes hike in snowy/icy or rainy/muddy conditions. These real-world conditions offer opportunities to discuss how to travel safely in diverse conditions. With that being said, Big Bear Hiking Adventures, LLC reserves the right to modify or cancel any tour due to any unsafe conditions determined by the guide on the day of the hike. In the event of a guide-related cancellation, a refund will be issued in the form of payment used during your booking.  No-shows are nonrefundable. You are considered a no-show if the tour leaves before your arrival.